Saved in:
Bibliographic Details
Main Authors: Fisher, William, Koue, Glen
Format: Recurso educativo Open Access
Language:en
Published: 1991
Subjects:
Online Access:https://eric.ed.gov/?id=EJ428912
Tags: Add Tag
No Tags, Be the first to tag this record!
Table of Contents:
  • Conflict Management. Fisher, William Koue, Glen Change Communication (Thought Transfer) Conflict Resolution Departments Library Administration Organizational Climate Organizational Communication Personnel Evaluation Technological Advancement Discusses general issues involved in conflict management and provides more specific examples of conflict management in libraries. Causes of conflict are considered, including organizational structure, departmentalization, performance appraisal, poor communication, and technological change; and methods of dealing with conflict are described, including avoidance, mediation, and prevention. (15 references) (LRW)