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Bibliographic Details
Main Authors: Meghabghab, G., Bilal, D.
Format: Recurso educativo Open Access
Language:en
Published: 1991
Subjects:
Online Access:https://eric.ed.gov/?id=EJ433195
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Table of Contents:
  • Application of Information Theory to Query Negotiation: Toward an Optimal Questioning Strategy. Meghabghab, G. Bilal, D. Ambiguity Information Theory Library Services Questioning Techniques Reference Services Research Needs Users (Information) Discusses uncertainty measurement in reference queries and proposes an optimal questioning strategy (OQS) to reduce uncertainty and to measure the amount of information contained in reference queries. Information exchange between librarians and patrons is discussed, distinctions between vagueness and ambiguity are explained, and an example using OQS is appended. (22 references) (LRW)