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| Main Authors: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1991
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ433269 |
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| _version_ | 1867181241080479745 |
|---|---|
| author | Elzy, Cheryl And Others |
| author_facet | Elzy, Cheryl And Others Elzy, Cheryl And Others |
| collection | Education Resources Information Center |
| contents | Evaluating Reference Service in a Large Academic Library. Elzy, Cheryl And Others College Libraries Evaluation Methods Higher Education Librarian Attitudes Librarians Library Services Reference Services Research Methodology Tables (Data) Describes an unobtrusive study of the ability of professional librarians to deal with factual questions that was conducted at Illinois State University. Evaluation of the accuracy of responses is discussed, the responsiveness and helpfulness of librarians is examined, attitude scores are described, and implications for improving reference service are discussed. (eight references) (LRW) |
| format | Recurso educativo Open Access |
| id | eric_EJ433269 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1991 |
| record_format | eric |
| spellingShingle | Evaluating Reference Service in a Large Academic Library. Elzy, Cheryl And Others College Libraries Evaluation Methods Higher Education Librarian Attitudes Librarians Library Services Reference Services Research Methodology Tables (Data) Evaluating Reference Service in a Large Academic Library. Elzy, Cheryl And Others College Libraries Evaluation Methods Higher Education Librarian Attitudes Librarians Library Services Reference Services Research Methodology Tables (Data) Describes an unobtrusive study of the ability of professional librarians to deal with factual questions that was conducted at Illinois State University. Evaluation of the accuracy of responses is discussed, the responsiveness and helpfulness of librarians is examined, attitude scores are described, and implications for improving reference service are discussed. (eight references) (LRW) |
| title | Evaluating Reference Service in a Large Academic Library. |
| topic | College Libraries Evaluation Methods Higher Education Librarian Attitudes Librarians Library Services Reference Services Research Methodology Tables (Data) |
| url | https://eric.ed.gov/?id=EJ433269 |