Salvato in:
| Autori principali: | , |
|---|---|
| Natura: | Recurso educativo Open Access |
| Lingua: | en |
| Pubblicazione: |
1991
|
| Soggetti: | |
| Accesso online: | https://eric.ed.gov/?id=EJ433269 |
| Tags: |
Aggiungi Tag
Nessun Tag, puoi essere il primo ad aggiungerne!!
|
Sommario:
- Evaluating Reference Service in a Large Academic Library. Elzy, Cheryl And Others College Libraries Evaluation Methods Higher Education Librarian Attitudes Librarians Library Services Reference Services Research Methodology Tables (Data) Describes an unobtrusive study of the ability of professional librarians to deal with factual questions that was conducted at Illinois State University. Evaluation of the accuracy of responses is discussed, the responsiveness and helpfulness of librarians is examined, attitude scores are described, and implications for improving reference service are discussed. (eight references) (LRW)