Mistakes and Failures at the Reference Desk.
Fuente:
ERIC Institute of Education Sciences
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| Format: | Recurso educativo Open Access |
| Langue: | en |
| Publié: |
1991
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| _version_ | 1867180748939722753 |
|---|---|
| author | Olszak, Lydia |
| author_facet | Olszak, Lydia Olszak, Lydia |
| collection | Education Resources Information Center |
| contents | Mistakes and Failures at the Reference Desk. Olszak, Lydia Academic Libraries Behavior Standards Higher Education Interviews Library Instruction Library Personnel Library Services Reference Services Research Needs Discussion of occupational mistakes focuses on a study of mistakes in reference performance of librarians, paraprofessionals, and student assistants at an academic library. Topics discussed include technical and judgment errors, redefining the reference process, normative errors, instructional goals of the reference staff, and suggestions for further research. (12 references) (LRW) |
| format | Recurso educativo Open Access |
| id | eric_EJ436272 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1991 |
| record_format | eric |
| spellingShingle | Mistakes and Failures at the Reference Desk. Olszak, Lydia Academic Libraries Behavior Standards Higher Education Interviews Library Instruction Library Personnel Library Services Reference Services Research Needs Mistakes and Failures at the Reference Desk. Olszak, Lydia Academic Libraries Behavior Standards Higher Education Interviews Library Instruction Library Personnel Library Services Reference Services Research Needs Discussion of occupational mistakes focuses on a study of mistakes in reference performance of librarians, paraprofessionals, and student assistants at an academic library. Topics discussed include technical and judgment errors, redefining the reference process, normative errors, instructional goals of the reference staff, and suggestions for further research. (12 references) (LRW) |
| title | Mistakes and Failures at the Reference Desk. |
| topic | Academic Libraries Behavior Standards Higher Education Interviews Library Instruction Library Personnel Library Services Reference Services Research Needs |
| url | https://eric.ed.gov/?id=EJ436272 |