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Bibliographic Details
Main Authors: D'Elia, George, And Others
Format: Recurso educativo Open Access
Language:en
Published: 1991
Subjects:
Online Access:https://eric.ed.gov/?id=EJ438031
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Table of Contents:
  • Involving Patrons in the Role-Setting Process. D'Elia, George And Others Correlation Library Planning Library Role Library Services Public Libraries Questionnaires Surveys User Needs (Information) Describes procedures used by the St. Paul Public Library (Minnesota) to gather input from patrons to use in developing a new strategic plan. The use of group interviews and a survey to identify which roles of the library were important to users and which services supported each role is explained. (two references) (LRW)