Are Patrons Ready for "Do-It-Yourself" Services?
Fuente:
ERIC Institute of Education Sciences
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| Format: | Recurso educativo Open Access |
| Sprache: | en |
| Veröffentlicht: |
1992
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| _version_ | 1867180644493164545 |
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| author | Helmick, Nancy Larsen |
| author_facet | Helmick, Nancy Larsen Helmick, Nancy Larsen |
| collection | Education Resources Information Center |
| contents | Are Patrons Ready for "Do-It-Yourself" Services? Helmick, Nancy Larsen Adoption (Ideas) College Libraries Higher Education Library Catalogs Library Personnel Library Services Online Catalogs User Satisfaction (Information) Users (Information) Discusses an increase in library users providing services for themselves that were formerly provided by library staff, and describes a study conducted at Ohio State University that measured (1) the public's acceptance of patron-initiated renewals and other capabilities, and (2) the resulting impact on staff activity. (five references) (LRW) |
| format | Recurso educativo Open Access |
| id | eric_EJ438098 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1992 |
| record_format | eric |
| spellingShingle | Are Patrons Ready for "Do-It-Yourself" Services? Helmick, Nancy Larsen Adoption (Ideas) College Libraries Higher Education Library Catalogs Library Personnel Library Services Online Catalogs User Satisfaction (Information) Users (Information) Are Patrons Ready for "Do-It-Yourself" Services? Helmick, Nancy Larsen Adoption (Ideas) College Libraries Higher Education Library Catalogs Library Personnel Library Services Online Catalogs User Satisfaction (Information) Users (Information) Discusses an increase in library users providing services for themselves that were formerly provided by library staff, and describes a study conducted at Ohio State University that measured (1) the public's acceptance of patron-initiated renewals and other capabilities, and (2) the resulting impact on staff activity. (five references) (LRW) |
| title | Are Patrons Ready for "Do-It-Yourself" Services? |
| topic | Adoption (Ideas) College Libraries Higher Education Library Catalogs Library Personnel Library Services Online Catalogs User Satisfaction (Information) Users (Information) |
| url | https://eric.ed.gov/?id=EJ438098 |