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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1992
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ438098 |
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Table of Contents:
- Are Patrons Ready for "Do-It-Yourself" Services? Helmick, Nancy Larsen Adoption (Ideas) College Libraries Higher Education Library Catalogs Library Personnel Library Services Online Catalogs User Satisfaction (Information) Users (Information) Discusses an increase in library users providing services for themselves that were formerly provided by library staff, and describes a study conducted at Ohio State University that measured (1) the public's acceptance of patron-initiated renewals and other capabilities, and (2) the resulting impact on staff activity. (five references) (LRW)