Gespeichert in:
| 1. Verfasser: | |
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| Format: | Recurso educativo Open Access |
| Sprache: | en |
| Veröffentlicht: |
1991
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| Schlagworte: | |
| Online-Zugang: | https://eric.ed.gov/?id=EJ439861 |
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Inhaltsangabe:
- Support Services for Remote Users of Online Public Access Catalogs. Kalin, Sally W. Access to Information Library Catalogs Library Instruction Library Services Online Catalogs Problems Search Strategies User Needs (Information) Discusses the needs of remote users of online public access catalogs (OPACs). User expectations are discussed; problems encountered by remote-access users are examined, including technical problems and searching problems; support services are described, including instruction, print guides, and online help; and differences from the needs of traditional users are considered. (39 references) (LRW)