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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1992
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ439897 |
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Table of Contents:
- Ethics in Reference Service: Codes, Case Studies, or Values? Koster, Gregory E. Bias Case Studies Codes of Ethics Decision Making Ethics Library Services Reference Services Values Clarification Reviews the development of codes of ethics for library reference service and the deficiencies of the code approach; surveys published case studies and hypothetical situations on the issue of unbiased service; and proposes a value-based approach that clarifies the real conflicts and leads to personal decision-making. (34 references) (LRW)