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| Main Author: | |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1992
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ443348 |
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Table of Contents:
- Users' Reactions to CD-ROM: The Penn State Experience. Faries, Cindy Academic Libraries Higher Education Library Instruction Library Services Literature Reviews Optical Data Disks Questionnaires Reference Services Surveys Tables (Data) Use Studies User Needs (Information) User Satisfaction (Information) Users (Information) Describes a survey of CD-ROM users at the Pennsylvania State University library that was conducted to determine who the users were, which systems were most popular, how patrons perceived help available to them, and what types of instruction they wanted. Suggestions for improvements in service were also requested. (15 references) (LRW)