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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1992
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ444784 |
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Table of Contents:
- The Electronic Reference Desk: Reference Service in an Electronic World. Cargill, Jennifer Academic Libraries Access to Information Change Electronic Libraries Futures (of Society) Higher Education Library Administration Library Automation Library Facilities Library Services Reference Services User Needs (Information) Users (Information) Describes changes in reference services in academic libraries prompted by new electronic formats and services. Four main areas are discussed: (1) changes in the philosophy of reference services and the types of reference services offered; (2) accessing reference services, including greater direct access by patrons; (3) physical configurations of reference areas; and (4) management issues. (six references) (LRW)