CD-ROM Troubleshooting Manual: Support for Reference Desk Librarians.

Fuente: ERIC Institute of Education Sciences
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Bibliographic Details
Main Authors: Nipp, Deanna, Shamy, Salwa
Format: Recurso educativo Open Access
Language:en
Published: 1992
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author Nipp, Deanna
Shamy, Salwa
author_facet Nipp, Deanna
Shamy, Salwa
Nipp, Deanna
Shamy, Salwa
collection Education Resources Information Center
contents CD-ROM Troubleshooting Manual: Support for Reference Desk Librarians. Nipp, Deanna Shamy, Salwa College Libraries Equipment Maintenance Formative Evaluation Guidelines Guides Higher Education Librarians Library Services Optical Data Disks Problems Reference Services Technical Writing Discusses the impact of CD-ROM services on reference departments and describes the development of a troubleshooting manual for the Library of Science and Medicine at Rutgers University. The seven steps followed in writing the manual are presented, and it is noted that it has proved to be an effective support for reference and CD-ROM services. (21 references) (LRW)
format Recurso educativo Open Access
id eric_EJ444798
institution ERIC Institute of Education Sciences
language en
publishDate 1992
record_format eric
spellingShingle CD-ROM Troubleshooting Manual: Support for Reference Desk Librarians.
Nipp, Deanna
Shamy, Salwa
College Libraries
Equipment Maintenance
Formative Evaluation
Guidelines
Guides
Higher Education
Librarians
Library Services
Optical Data Disks
Problems
Reference Services
Technical Writing
CD-ROM Troubleshooting Manual: Support for Reference Desk Librarians. Nipp, Deanna Shamy, Salwa College Libraries Equipment Maintenance Formative Evaluation Guidelines Guides Higher Education Librarians Library Services Optical Data Disks Problems Reference Services Technical Writing Discusses the impact of CD-ROM services on reference departments and describes the development of a troubleshooting manual for the Library of Science and Medicine at Rutgers University. The seven steps followed in writing the manual are presented, and it is noted that it has proved to be an effective support for reference and CD-ROM services. (21 references) (LRW)
title CD-ROM Troubleshooting Manual: Support for Reference Desk Librarians.
topic College Libraries
Equipment Maintenance
Formative Evaluation
Guidelines
Guides
Higher Education
Librarians
Library Services
Optical Data Disks
Problems
Reference Services
Technical Writing
url https://eric.ed.gov/?id=EJ444798