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| Main Authors: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1992
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ444798 |
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Table of Contents:
- CD-ROM Troubleshooting Manual: Support for Reference Desk Librarians. Nipp, Deanna Shamy, Salwa College Libraries Equipment Maintenance Formative Evaluation Guidelines Guides Higher Education Librarians Library Services Optical Data Disks Problems Reference Services Technical Writing Discusses the impact of CD-ROM services on reference departments and describes the development of a troubleshooting manual for the Library of Science and Medicine at Rutgers University. The seven steps followed in writing the manual are presented, and it is noted that it has proved to be an effective support for reference and CD-ROM services. (21 references) (LRW)