Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Sprache: | en |
| Veröffentlicht: |
1992
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| Schlagworte: | |
| Online-Zugang: | https://eric.ed.gov/?id=EJ444807 |
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Inhaltsangabe:
- An Evaluation of a Training and Assistance Program for the CD-ROM Databases: Reflections on the Process. Kenny, Richard F. Schroeder, Eileen College Libraries Databases Higher Education Library Instruction Needs Assessment Optical Data Disks Program Evaluation Reference Services Search Strategies Staff Utilization Surveys Use Studies Users (Information) This study focused on how CD-ROM systems were being used in a college library and training users had received or assistance they required. Patrons completed surveys and librarians logged assistance requests to determine the level of assistance needed for CD-ROM workstations. Results showed most patrons need assistance from librarians even for simple searches. (30 references) (LAE)