Cita APA (7a ed.)

Mackey, T., & Mackey, K. (1992). Think Quality! The Deming Approach Does Work in Libraries.

Cita Chicago Style (17a ed.)

Mackey, Terry, y Kitty Mackey. Think Quality! The Deming Approach Does Work in Libraries. 1992.

Cita MLA (9a ed.)

Mackey, Terry, y Kitty Mackey. Think Quality! The Deming Approach Does Work in Libraries. 1992.