Closing the Reference Interview: Implications for Policy and Practice.
Fuente:
ERIC Institute of Education Sciences
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| Autore principale: | |
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| Natura: | Recurso educativo Open Access |
| Lingua: | en |
| Pubblicazione: |
1992
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| Soggetti: | |
| Accesso online: | |
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| _version_ | 1867181511483064320 |
|---|---|
| author | Nolan, Christopher W. |
| author_facet | Nolan, Christopher W. Nolan, Christopher W. |
| collection | Education Resources Information Center |
| contents | Closing the Reference Interview: Implications for Policy and Practice. Nolan, Christopher W. Improvement Interpersonal Communication Interviews Librarians Library Services Objectives Policy Formation Questioning Techniques Reference Services User Needs (Information) Users (Information) Discusses reasons why patrons or librarians terminate the reference interview, including the content of the interview, interpersonal dynamics, and institutional or policy factors. Goals and objectives of the person terminating the interview are considered, and guidelines for policy development and performance improvement are offered. (30 references) (MES) |
| format | Recurso educativo Open Access |
| id | eric_EJ448927 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1992 |
| record_format | eric |
| spellingShingle | Closing the Reference Interview: Implications for Policy and Practice. Nolan, Christopher W. Improvement Interpersonal Communication Interviews Librarians Library Services Objectives Policy Formation Questioning Techniques Reference Services User Needs (Information) Users (Information) Closing the Reference Interview: Implications for Policy and Practice. Nolan, Christopher W. Improvement Interpersonal Communication Interviews Librarians Library Services Objectives Policy Formation Questioning Techniques Reference Services User Needs (Information) Users (Information) Discusses reasons why patrons or librarians terminate the reference interview, including the content of the interview, interpersonal dynamics, and institutional or policy factors. Goals and objectives of the person terminating the interview are considered, and guidelines for policy development and performance improvement are offered. (30 references) (MES) |
| title | Closing the Reference Interview: Implications for Policy and Practice. |
| topic | Improvement Interpersonal Communication Interviews Librarians Library Services Objectives Policy Formation Questioning Techniques Reference Services User Needs (Information) Users (Information) |
| url | https://eric.ed.gov/?id=EJ448927 |