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Bibliographic Details
Main Author:	Nolan, Christopher W.
Format:	Recurso educativo Open Access
Language:	en
Published:	1992
Subjects:	Improvement Interpersonal Communication Interviews Librarians Library Services Objectives Policy Formation Questioning Techniques Reference Services User Needs (Information) Users (Information)
Online Access:	https://eric.ed.gov/?id=EJ448927
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