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| Format: | Recurso educativo Open Access |
|---|---|
| Language: | en |
| Published: |
1992
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ448931 |
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Table of Contents:
- Guidelines for Medical, Legal, and Business Responses at General Reference Desks. Confidentiality Ethics Guidelines Information Sources Librarians Library Associations Library Policy Library Role Library Services Reference Materials Reference Services Referral User Needs (Information) Presents American Library Association guidelines for medical, legal, and business responses at general reference desks covering the role of the librarian, including interpretation, advice, confidentiality, and tact; sources, including currency and referrals; telephone or mail reference; and ethics. (MES)