Client Needs without Clients: Can We Understand Information Needs without Clients Present to Explain Them?

Fuente: ERIC Institute of Education Sciences
Guardado en:
Detalles Bibliográficos
Autores principales: Palmquist, Ruth A., Sinkankas, George M.
Formato: Recurso educativo Open Access
Lenguaje:en
Publicado: 1991
Materias:
Acceso en línea:
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author Palmquist, Ruth A.
Sinkankas, George M.
author_facet Palmquist, Ruth A.
Sinkankas, George M.
Palmquist, Ruth A.
Sinkankas, George M.
collection Education Resources Information Center
contents Client Needs without Clients: Can We Understand Information Needs without Clients Present to Explain Them? Palmquist, Ruth A. Sinkankas, George M. Higher Education Information Needs Information Services Library Education Online Searching Qualitative Research Search Strategies Subject Index Terms Tables (Data) User Needs (Information) User Satisfaction (Information) Describes a study that examined how well human intermediaries understand and translate a client's information need statement without the client being present. Virtual libraries are discussed; the satisfaction of a client is considered; and the use of term frequency as an indicator of content is described. (18 references) (LRW)
format Recurso educativo Open Access
id eric_EJ450386
institution ERIC Institute of Education Sciences
language en
publishDate 1991
record_format eric
spellingShingle Client Needs without Clients: Can We Understand Information Needs without Clients Present to Explain Them?
Palmquist, Ruth A.
Sinkankas, George M.
Higher Education
Information Needs
Information Services
Library Education
Online Searching
Qualitative Research
Search Strategies
Subject Index Terms
Tables (Data)
User Needs (Information)
User Satisfaction (Information)
Client Needs without Clients: Can We Understand Information Needs without Clients Present to Explain Them? Palmquist, Ruth A. Sinkankas, George M. Higher Education Information Needs Information Services Library Education Online Searching Qualitative Research Search Strategies Subject Index Terms Tables (Data) User Needs (Information) User Satisfaction (Information) Describes a study that examined how well human intermediaries understand and translate a client's information need statement without the client being present. Virtual libraries are discussed; the satisfaction of a client is considered; and the use of term frequency as an indicator of content is described. (18 references) (LRW)
title Client Needs without Clients: Can We Understand Information Needs without Clients Present to Explain Them?
topic Higher Education
Information Needs
Information Services
Library Education
Online Searching
Qualitative Research
Search Strategies
Subject Index Terms
Tables (Data)
User Needs (Information)
User Satisfaction (Information)
url https://eric.ed.gov/?id=EJ450386