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Detalles Bibliográficos
Autores principales: Palmquist, Ruth A., Sinkankas, George M.
Formato: Recurso educativo Open Access
Lenguaje:en
Publicado: 1991
Materias:
Acceso en línea:https://eric.ed.gov/?id=EJ450386
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  • Client Needs without Clients: Can We Understand Information Needs without Clients Present to Explain Them? Palmquist, Ruth A. Sinkankas, George M. Higher Education Information Needs Information Services Library Education Online Searching Qualitative Research Search Strategies Subject Index Terms Tables (Data) User Needs (Information) User Satisfaction (Information) Describes a study that examined how well human intermediaries understand and translate a client's information need statement without the client being present. Virtual libraries are discussed; the satisfaction of a client is considered; and the use of term frequency as an indicator of content is described. (18 references) (LRW)