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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1992
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ451851 |
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Table of Contents:
- New Norms for Reference Desk Staffing Adequacy: A Comparative Study. Rinderknecht, Deborah Academic Libraries Comparative Analysis Foreign Countries Higher Education Librarians Library Services Library Statistics Norms Reference Services Tables (Data) Users (Information) Presents norms for reference desk staffing based on 1988-89 statistics from over 100 libraries in the United States and Canada and compares results with an earlier study based on 1978-79 statistics. Data are reported on gate count, reference transactions, person-hours at the reference desk, and workload. (five references) (MES)