Improving Reference Services: A Maryland Training Program Brings Positive Results.
Fuente:
ERIC Institute of Education Sciences
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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1992
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| Subjects: | |
| Online Access: | |
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| _version_ | 1867181538152546304 |
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| author | Dyson, Lillie Seward |
| author_facet | Dyson, Lillie Seward Dyson, Lillie Seward |
| collection | Education Resources Information Center |
| contents | Improving Reference Services: A Maryland Training Program Brings Positive Results. Dyson, Lillie Seward Library Surveys Professional Training Public Libraries Reference Services Staff Development Success Maryland's third unobtrusive reference/information survey, which was conducted by an independent consulting firm, found that good reference service is a result of variables within each librarian's control. Training programs that were developed after previous surveys appear to have increased librarians' effectiveness. Findings of the survey are summarized and activities supporting good reference service are identified. (EA) |
| format | Recurso educativo Open Access |
| id | eric_EJ453255 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1992 |
| record_format | eric |
| spellingShingle | Improving Reference Services: A Maryland Training Program Brings Positive Results. Dyson, Lillie Seward Library Surveys Professional Training Public Libraries Reference Services Staff Development Success Improving Reference Services: A Maryland Training Program Brings Positive Results. Dyson, Lillie Seward Library Surveys Professional Training Public Libraries Reference Services Staff Development Success Maryland's third unobtrusive reference/information survey, which was conducted by an independent consulting firm, found that good reference service is a result of variables within each librarian's control. Training programs that were developed after previous surveys appear to have increased librarians' effectiveness. Findings of the survey are summarized and activities supporting good reference service are identified. (EA) |
| title | Improving Reference Services: A Maryland Training Program Brings Positive Results. |
| topic | Library Surveys Professional Training Public Libraries Reference Services Staff Development Success |
| url | https://eric.ed.gov/?id=EJ453255 |