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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1992
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ453305 |
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Table of Contents:
- Reference Service in Archives: Whither a Professional Ethos? Heald, Carolyn A. Archives Classification Foreign Countries Library Services Problems Reference Services User Needs (Information) Users (Information) Identifies deficiencies in reference services offered by archives and examines factors preventing effective use of archival resources, including changing clientele, organization of collections based on the principle of provenance, and the uniqueness of archival collections. Suggestions for improving public service, including user studies and education, are offered. (19 references) (MES)