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| Main Author: | |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1992
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ454720 |
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| _version_ | 1867181034555047937 |
|---|---|
| author | Riggs, Donald E. |
| author_facet | Riggs, Donald E. Riggs, Donald E. |
| collection | Education Resources Information Center |
| contents | TQM: Quality Improvement in New Clothes. Riggs, Donald E. Academic Libraries Higher Education Library Administration Master Plans Participative Decision Making Quality of Working Life Total Quality Management Users (Information) Academic libraries, pursuing excellence in their products and services, are a natural entity for total quality management (TQM). Basic TQM principles include making decisions based on objective data, respecting people and their ideas, empowering all library staff, focusing on the process, and doing the job correctly the first time, all to benefit the library user. (three references) (EA) |
| format | Recurso educativo Open Access |
| id | eric_EJ454720 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1992 |
| record_format | eric |
| spellingShingle | TQM: Quality Improvement in New Clothes. Riggs, Donald E. Academic Libraries Higher Education Library Administration Master Plans Participative Decision Making Quality of Working Life Total Quality Management Users (Information) TQM: Quality Improvement in New Clothes. Riggs, Donald E. Academic Libraries Higher Education Library Administration Master Plans Participative Decision Making Quality of Working Life Total Quality Management Users (Information) Academic libraries, pursuing excellence in their products and services, are a natural entity for total quality management (TQM). Basic TQM principles include making decisions based on objective data, respecting people and their ideas, empowering all library staff, focusing on the process, and doing the job correctly the first time, all to benefit the library user. (three references) (EA) |
| title | TQM: Quality Improvement in New Clothes. |
| topic | Academic Libraries Higher Education Library Administration Master Plans Participative Decision Making Quality of Working Life Total Quality Management Users (Information) |
| url | https://eric.ed.gov/?id=EJ454720 |