TQM for Libraries.
Fuente:
ERIC Institute of Education Sciences
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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1993
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| Subjects: | |
| Online Access: | |
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| _version_ | 1867181552522231809 |
|---|---|
| author | Rux, Paul |
| author_facet | Rux, Paul Rux, Paul |
| collection | Education Resources Information Center |
| contents | TQM for Libraries. Rux, Paul Administrative Principles Educational Administration Homeless People Junior High Schools Library Administration Student Needs Theory Practice Relationship Total Quality Management User Needs (Information) User Satisfaction (Information) Discussion of the application of TQM (Total Quality Management) to libraries addresses planning based on customer needs and use of the scientific method to evaluate customer satisfaction. A TQM experiment at Marquette Middle School (Wisconsin) is examined, and ways that TQM was used to meet the needs of homeless students are described. (MES) |
| format | Recurso educativo Open Access |
| id | eric_EJ456199 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1993 |
| record_format | eric |
| spellingShingle | TQM for Libraries. Rux, Paul Administrative Principles Educational Administration Homeless People Junior High Schools Library Administration Student Needs Theory Practice Relationship Total Quality Management User Needs (Information) User Satisfaction (Information) TQM for Libraries. Rux, Paul Administrative Principles Educational Administration Homeless People Junior High Schools Library Administration Student Needs Theory Practice Relationship Total Quality Management User Needs (Information) User Satisfaction (Information) Discussion of the application of TQM (Total Quality Management) to libraries addresses planning based on customer needs and use of the scientific method to evaluate customer satisfaction. A TQM experiment at Marquette Middle School (Wisconsin) is examined, and ways that TQM was used to meet the needs of homeless students are described. (MES) |
| title | TQM for Libraries. |
| topic | Administrative Principles Educational Administration Homeless People Junior High Schools Library Administration Student Needs Theory Practice Relationship Total Quality Management User Needs (Information) User Satisfaction (Information) |
| url | https://eric.ed.gov/?id=EJ456199 |