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Bibliographic Details
Main Author: Broadbent, Marianne
Format: Recurso educativo Open Access
Language:en
Published: 1992
Subjects:
Online Access:https://eric.ed.gov/?id=EJ456200
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Table of Contents:
  • A Management Perspective on Information Service Value. Broadbent, Marianne Business Administration Evaluation Methods Information Centers Information Management Information Services Discusses the importance for information managers of demonstrating the value of information services to the organization and identifies appropriate techniques for performance evaluation and product-oriented cost-benefit analysis. Ten questions developed to provide an agenda for demonstrating information service value are listed. (MES)