APA (7th ed.) Citation

Shaughnessy, T. W. (1993). Benchmarking, Total Quality Management, and Libraries.

Chicago Style (17th ed.) Citation

Shaughnessy, Thomas W. Benchmarking, Total Quality Management, and Libraries. 1993.

MLA (9th ed.) Citation

Shaughnessy, Thomas W. Benchmarking, Total Quality Management, and Libraries. 1993.

Warning: These citations may not always be 100% accurate.