Benchmarking, Total Quality Management, and Libraries.
Fuente:
ERIC Institute of Education Sciences
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| Format: | Recurso educativo Open Access |
| Sprache: | en |
| Veröffentlicht: |
1993
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| _version_ | 1867180938663821312 |
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| author | Shaughnessy, Thomas W. |
| author_facet | Shaughnessy, Thomas W. Shaughnessy, Thomas W. |
| collection | Education Resources Information Center |
| contents | Benchmarking, Total Quality Management, and Libraries. Shaughnessy, Thomas W. Academic Libraries Benchmarking Data Analysis Higher Education Library Administration Library Statistics Management Systems Measurement Techniques Total Quality Management Discussion of the use of Total Quality Management (TQM) in higher education and academic libraries focuses on the identification, collection, and use of reliable data. Methods for measuring quality, including benchmarking, are described; performance measures are considered; and benchmarking techniques are examined. (11 references) (MES) |
| format | Recurso educativo Open Access |
| id | eric_EJ457897 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1993 |
| record_format | eric |
| spellingShingle | Benchmarking, Total Quality Management, and Libraries. Shaughnessy, Thomas W. Academic Libraries Benchmarking Data Analysis Higher Education Library Administration Library Statistics Management Systems Measurement Techniques Total Quality Management Benchmarking, Total Quality Management, and Libraries. Shaughnessy, Thomas W. Academic Libraries Benchmarking Data Analysis Higher Education Library Administration Library Statistics Management Systems Measurement Techniques Total Quality Management Discussion of the use of Total Quality Management (TQM) in higher education and academic libraries focuses on the identification, collection, and use of reliable data. Methods for measuring quality, including benchmarking, are described; performance measures are considered; and benchmarking techniques are examined. (11 references) (MES) |
| title | Benchmarking, Total Quality Management, and Libraries. |
| topic | Academic Libraries Benchmarking Data Analysis Higher Education Library Administration Library Statistics Management Systems Measurement Techniques Total Quality Management |
| url | https://eric.ed.gov/?id=EJ457897 |