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| Main Authors: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1992
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ457950 |
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Table of Contents:
- Assessment and Accountability in Reference Work. Part II: The Ecology of Assessment: The Environment of the Library. Hardsog, Ellen L. And Others Accountability Evaluation Methods Library Services Library Statistics Public Libraries Public Relations Reference Services Special Libraries Use Studies User Satisfaction (Information) Three articles consider methods of demonstrating the value of library services. The first discusses showing the relevancy of public library services at New England town meetings; the second describes ways in which the Toledo-Lucas County Public Library evaluates user satisfaction; and the third discusses justifying the value of a special library. (LRW)