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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1992
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ459864 |
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Table of Contents:
- User Friendly vs. Creeping Featurism: An InfoTrac Example. Becker, Karen A. College Libraries Computer Software Higher Education Library Instruction Man Machine Systems Online Catalogs Optical Data Disks Reference Services Subject Index Terms Surveys Systems Development Reviews student use of electronic searching tools and the effect of software changes on user satisfaction and success. Discusses the results of two surveys of InfoTrac users before and after software changes at Northern Illinois University, and proposes three strategies systems developers can take to balance the differing needs of sophisticated and novice users. (EA)