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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1993
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ461627 |
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Table of Contents:
- Managing Quality: TQM in Libraries. Riggs, Donald E. Evaluation Methods Library Administration Library Directors Library Personnel Library Planning Quality Control Total Quality Management Discusses the use of total quality management (TQM) principles in libraries. Topics addressed include commitment from the library director; strategic planning; training needs for library staff; the identification and selection of targeted areas that would benefit from TQM; quality improvement teams; analysis; proposed solutions; and evaluation methods. (five references) (LRW)