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| Autore principale: | |
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| Natura: | Recurso educativo Open Access |
| Lingua: | en |
| Pubblicazione: |
1993
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| Soggetti: | |
| Accesso online: | https://eric.ed.gov/?id=EJ464254 |
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| _version_ | 1867180980031193089 |
|---|---|
| author | Thomason, Jean |
| author_facet | Thomason, Jean Thomason, Jean |
| collection | Education Resources Information Center |
| contents | Revitalization of Library Service. Thomason, Jean Case Studies Educational Quality Higher Education Institutional Research Library Services Management Systems Program Development Quality Control Self Evaluation (Groups) Total Quality Management At Samford University (Alabama), Total Quality Management methods and tools were used to reorganize the library. The professional librarians formed the quality team. Focus on customer needs and restructuring of staffing and organizational processes have resulted in both quantifiable and less tangible improvements in service and environment. (MSE) |
| format | Recurso educativo Open Access |
| id | eric_EJ464254 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1993 |
| record_format | eric |
| spellingShingle | Revitalization of Library Service. Thomason, Jean Case Studies Educational Quality Higher Education Institutional Research Library Services Management Systems Program Development Quality Control Self Evaluation (Groups) Total Quality Management Revitalization of Library Service. Thomason, Jean Case Studies Educational Quality Higher Education Institutional Research Library Services Management Systems Program Development Quality Control Self Evaluation (Groups) Total Quality Management At Samford University (Alabama), Total Quality Management methods and tools were used to reorganize the library. The professional librarians formed the quality team. Focus on customer needs and restructuring of staffing and organizational processes have resulted in both quantifiable and less tangible improvements in service and environment. (MSE) |
| title | Revitalization of Library Service. |
| topic | Case Studies Educational Quality Higher Education Institutional Research Library Services Management Systems Program Development Quality Control Self Evaluation (Groups) Total Quality Management |
| url | https://eric.ed.gov/?id=EJ464254 |