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1. Verfasser: Thomason, Jean
Format: Recurso educativo Open Access
Sprache:en
Veröffentlicht: 1993
Schlagworte:
Online-Zugang:https://eric.ed.gov/?id=EJ464254
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author Thomason, Jean
author_facet Thomason, Jean
Thomason, Jean
collection Education Resources Information Center
contents Revitalization of Library Service. Thomason, Jean Case Studies Educational Quality Higher Education Institutional Research Library Services Management Systems Program Development Quality Control Self Evaluation (Groups) Total Quality Management At Samford University (Alabama), Total Quality Management methods and tools were used to reorganize the library. The professional librarians formed the quality team. Focus on customer needs and restructuring of staffing and organizational processes have resulted in both quantifiable and less tangible improvements in service and environment. (MSE)
format Recurso educativo Open Access
id eric_EJ464254
institution ERIC Institute of Education Sciences
language en
publishDate 1993
record_format eric
spellingShingle Revitalization of Library Service.
Thomason, Jean
Case Studies
Educational Quality
Higher Education
Institutional Research
Library Services
Management Systems
Program Development
Quality Control
Self Evaluation (Groups)
Total Quality Management
Revitalization of Library Service. Thomason, Jean Case Studies Educational Quality Higher Education Institutional Research Library Services Management Systems Program Development Quality Control Self Evaluation (Groups) Total Quality Management At Samford University (Alabama), Total Quality Management methods and tools were used to reorganize the library. The professional librarians formed the quality team. Focus on customer needs and restructuring of staffing and organizational processes have resulted in both quantifiable and less tangible improvements in service and environment. (MSE)
title Revitalization of Library Service.
topic Case Studies
Educational Quality
Higher Education
Institutional Research
Library Services
Management Systems
Program Development
Quality Control
Self Evaluation (Groups)
Total Quality Management
url https://eric.ed.gov/?id=EJ464254