A Survey of Telephone Inquiries: Case Study and Operational Impact in an Academic Library Reference Department.
Fuente:
ERIC Institute of Education Sciences
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| Auteurs principaux: | Allen, Frank R., Smith, Rita H. |
|---|---|
| Format: | Recurso educativo Open Access |
| Langue: | en |
| Publié: |
1993
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| Accès en ligne: | |
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Documents similaires
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Working Paper on Staffing, Services and Organization of Reference Departments in Large Academic Libraries.
par: Watson, Paula D., et autres
Publié: (1977) -
The Reference Desk Survey: A Management Tool in an Academic Research Library.
par: Kok, Victoria T., et autres
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par: Hodgson, Tom, et autres
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par: Durrance, Joan C.
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par: Cahalan, Margaret W., et autres
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