APA (7th ed.) Citation

Applegate, R. (1993). Models of User Satisfaction: Understanding False Positives.

Chicago Style (17th ed.) Citation

Applegate, Rachel. Models of User Satisfaction: Understanding False Positives. 1993.

MLA (9th ed.) Citation

Applegate, Rachel. Models of User Satisfaction: Understanding False Positives. 1993.

Warning: These citations may not always be 100% accurate.