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| Main Authors: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1993
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ469099 |
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Table of Contents:
- Introduction: TQM Fundamentals and Overview of Contents. Jurow, Susan Barnard, Susan B. Administrative Principles Libraries Library Administration Library Services Organizational Theories Quality Control Total Quality Management Discusses Total Quality Management (TQM), benefits to libraries, and possible barriers to its adoption. An overview is provided of 13 articles included in this issue on (1) library approaches to TQM; (2) implementing a TQM program; (3) supporting TQM efforts; and (4) learning from the experience of others. (EAM)