Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Recurso educativo Open Access |
| Sprache: | en |
| Veröffentlicht: |
1993
|
| Schlagworte: | |
| Online-Zugang: | https://eric.ed.gov/?id=EJ469101 |
| Tags: |
Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
|
| _version_ | 1867180671597805568 |
|---|---|
| author | Clack, Mary Elizabeth |
| author_facet | Clack, Mary Elizabeth Clack, Mary Elizabeth |
| collection | Education Resources Information Center |
| contents | Organizational Development and TQM: The Harvard College Library's Experience. Clack, Mary Elizabeth Administrative Principles College Libraries Higher Education Library Administration Library Planning Library Services Organizational Change Organizational Climate Organizational Theories Quality Control Staff Development Total Quality Management Summarizes the experience of the Harvard College Library (Massachusetts) with Total Quality Management (TQM) and its plans for a pilot implementation and training process. The strength of the approach is shown to lie in the broadly based membership of the steering committee, commitment to group process, and ongoing communication efforts with staff. (EAM) |
| format | Recurso educativo Open Access |
| id | eric_EJ469101 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1993 |
| record_format | eric |
| spellingShingle | Organizational Development and TQM: The Harvard College Library's Experience. Clack, Mary Elizabeth Administrative Principles College Libraries Higher Education Library Administration Library Planning Library Services Organizational Change Organizational Climate Organizational Theories Quality Control Staff Development Total Quality Management Organizational Development and TQM: The Harvard College Library's Experience. Clack, Mary Elizabeth Administrative Principles College Libraries Higher Education Library Administration Library Planning Library Services Organizational Change Organizational Climate Organizational Theories Quality Control Staff Development Total Quality Management Summarizes the experience of the Harvard College Library (Massachusetts) with Total Quality Management (TQM) and its plans for a pilot implementation and training process. The strength of the approach is shown to lie in the broadly based membership of the steering committee, commitment to group process, and ongoing communication efforts with staff. (EAM) |
| title | Organizational Development and TQM: The Harvard College Library's Experience. |
| topic | Administrative Principles College Libraries Higher Education Library Administration Library Planning Library Services Organizational Change Organizational Climate Organizational Theories Quality Control Staff Development Total Quality Management |
| url | https://eric.ed.gov/?id=EJ469101 |