Implementing Total Quality Management: A Model for Research Libraries.
Fuente:
ERIC Institute of Education Sciences
Enregistré dans:
| Auteur principal: | |
|---|---|
| Format: | Recurso educativo Open Access |
| Langue: | en |
| Publié: |
1993
|
| Sujets: | |
| Accès en ligne: | |
| Tags: |
Ajouter un tag
Pas de tags, Soyez le premier à ajouter un tag!
|
| _version_ | 1867180706682109953 |
|---|---|
| author | Barnard, Susan B. |
| author_facet | Barnard, Susan B. Barnard, Susan B. |
| collection | Education Resources Information Center |
| contents | Implementing Total Quality Management: A Model for Research Libraries. Barnard, Susan B. Academic Libraries Administrative Principles Higher Education Library Administration Library Associations Library Planning Library Services Models Organizational Climate Organizational Theories Problem Solving Quality Control Research Libraries Staff Development Total Quality Management User Needs (Information) Describes a model of Total Quality Management (TQM) developed by the Association of Research Libraries. The issues, elements and processes of a comprehensive TQM-based transition, including commitment by management, linkage to organizational strategic planning, organizational culture, understanding customers, and quality teams are covered. (Contain eight references.) (EAM) |
| format | Recurso educativo Open Access |
| id | eric_EJ469103 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1993 |
| record_format | eric |
| spellingShingle | Implementing Total Quality Management: A Model for Research Libraries. Barnard, Susan B. Academic Libraries Administrative Principles Higher Education Library Administration Library Associations Library Planning Library Services Models Organizational Climate Organizational Theories Problem Solving Quality Control Research Libraries Staff Development Total Quality Management User Needs (Information) Implementing Total Quality Management: A Model for Research Libraries. Barnard, Susan B. Academic Libraries Administrative Principles Higher Education Library Administration Library Associations Library Planning Library Services Models Organizational Climate Organizational Theories Problem Solving Quality Control Research Libraries Staff Development Total Quality Management User Needs (Information) Describes a model of Total Quality Management (TQM) developed by the Association of Research Libraries. The issues, elements and processes of a comprehensive TQM-based transition, including commitment by management, linkage to organizational strategic planning, organizational culture, understanding customers, and quality teams are covered. (Contain eight references.) (EAM) |
| title | Implementing Total Quality Management: A Model for Research Libraries. |
| topic | Academic Libraries Administrative Principles Higher Education Library Administration Library Associations Library Planning Library Services Models Organizational Climate Organizational Theories Problem Solving Quality Control Research Libraries Staff Development Total Quality Management User Needs (Information) |
| url | https://eric.ed.gov/?id=EJ469103 |