Saved in:
| Main Author: | |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1993
|
| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ469108 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1867180706683158528 |
|---|---|
| author | Penniman, W. David |
| author_facet | Penniman, W. David Penniman, W. David |
| collection | Education Resources Information Center |
| contents | Quality Reward and Awards: Quality Has Its Own Reward, but an Award Helps Speed the Process. Penniman, W. David Administrative Principles Awards Evaluation Methods Library Administration Library Services Library Standards Models Organizational Theories Quality Control Rewards Total Quality Management User Satisfaction (Information) Advocates the use of the Total Quality Management (TQM) model for libraries to survive financially and to retain their customers. An award for library quality based on the Malcolm Baldridge Award is proposed to enable institutions to use an evaluation procedure that rewards a commitment to continuous improvement. (Contains five references.) (EAM) |
| format | Recurso educativo Open Access |
| id | eric_EJ469108 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1993 |
| record_format | eric |
| spellingShingle | Quality Reward and Awards: Quality Has Its Own Reward, but an Award Helps Speed the Process. Penniman, W. David Administrative Principles Awards Evaluation Methods Library Administration Library Services Library Standards Models Organizational Theories Quality Control Rewards Total Quality Management User Satisfaction (Information) Quality Reward and Awards: Quality Has Its Own Reward, but an Award Helps Speed the Process. Penniman, W. David Administrative Principles Awards Evaluation Methods Library Administration Library Services Library Standards Models Organizational Theories Quality Control Rewards Total Quality Management User Satisfaction (Information) Advocates the use of the Total Quality Management (TQM) model for libraries to survive financially and to retain their customers. An award for library quality based on the Malcolm Baldridge Award is proposed to enable institutions to use an evaluation procedure that rewards a commitment to continuous improvement. (Contains five references.) (EAM) |
| title | Quality Reward and Awards: Quality Has Its Own Reward, but an Award Helps Speed the Process. |
| topic | Administrative Principles Awards Evaluation Methods Library Administration Library Services Library Standards Models Organizational Theories Quality Control Rewards Total Quality Management User Satisfaction (Information) |
| url | https://eric.ed.gov/?id=EJ469108 |