Quality Reward and Awards: Quality Has Its Own Reward, but an Award Helps Speed the Process.
Fuente:
ERIC Institute of Education Sciences
Saved in:
| Main Author: | Penniman, W. David |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1993
|
| Subjects: | |
| Online Access: | |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
Customer Service: Another Side of TQM.
by: Sirkin, Arlene Farber
Published: (1993)
by: Sirkin, Arlene Farber
Published: (1993)
Creating Partnerships: Forging a Chain of Service Quality.
by: Lynch, Richard, et al.
Published: (1993)
by: Lynch, Richard, et al.
Published: (1993)
TQM Training; The Library Service Challenge.
by: Loney, Tim, et al.
Published: (1993)
by: Loney, Tim, et al.
Published: (1993)
Think Quality! The Deming Approach Does Work in Libraries.
by: Mackey, Terry, et al.
Published: (1992)
by: Mackey, Terry, et al.
Published: (1992)
Introduction: TQM Fundamentals and Overview of Contents.
by: Jurow, Susan, et al.
Published: (1993)
by: Jurow, Susan, et al.
Published: (1993)
Implementing Total Quality Management: A Model for Research Libraries.
by: Barnard, Susan B.
Published: (1993)
by: Barnard, Susan B.
Published: (1993)
Total Quality Management: The Oregon State University Library's Experience.
by: Butcher, Karyle S.
Published: (1993)
by: Butcher, Karyle S.
Published: (1993)
Quality Management in Libraries.
by: Brophy, Peter
Published: (1995)
by: Brophy, Peter
Published: (1995)
Tools for Measuring and Improving Performance.
by: Jurow, Susan
Published: (1993)
by: Jurow, Susan
Published: (1993)
Total Quality Management in Libraries: A Sourcebook.
by: O'Neil, Rosanna M., Comp.
Published: (1994)
by: O'Neil, Rosanna M., Comp.
Published: (1994)
Organizational Development and TQM: The Harvard College Library's Experience.
by: Clack, Mary Elizabeth
Published: (1993)
by: Clack, Mary Elizabeth
Published: (1993)
Finding the ILL Load Balance: Quality and Quantity in the 1990's.
by: Harer, John B., et al.
Published: (1997)
by: Harer, John B., et al.
Published: (1997)
Taking Library Leadership Personally
by: Davis, Heather, et al.
Published: (2011)
by: Davis, Heather, et al.
Published: (2011)
TQM: The Director's Perspective.
by: Gapen, D. Kaye, et al.
Published: (1993)
by: Gapen, D. Kaye, et al.
Published: (1993)
Total Quality Management in Information Services. Information Services Management Series.
by: St. Clair, Guy
Published: (1997)
by: St. Clair, Guy
Published: (1997)
Turning the Library upside Down: Reorganization Using Total Quality Management Principles.
by: Fitch, Donna K., et al.
Published: (1993)
by: Fitch, Donna K., et al.
Published: (1993)
Total Quality Management in Libraries, with Connie Merritt. [Videotape.]
Published: (1994)
Published: (1994)
A Total Look at Total Quality Management: A TQM Perspective from the Literature of Business, Industry, Higher Education, and Librarianship.
by: O'Neil, Rosanna M., et al.
Published: (1993)
by: O'Neil, Rosanna M., et al.
Published: (1993)
TQM for Libraries.
by: Rux, Paul
Published: (1993)
by: Rux, Paul
Published: (1993)
Toward a TQM Paradigm: Using SERVQUAL to Measure Library Service Quality.
by: Coleman, Vicki, et al.
Published: (1997)
by: Coleman, Vicki, et al.
Published: (1997)
Developing Quality Managers and Quality Management: The Challenge to Leadership in Library Organizations.
by: Orenstein, David
Published: (1999)
by: Orenstein, David
Published: (1999)
Austin Public Library: Library of the Year 1993.
by: Berry, John
Published: (1993)
by: Berry, John
Published: (1993)
Quality Assurance: Establishing a Program for Special Libraries.
by: Fredenburg, Anne M.
Published: (1988)
by: Fredenburg, Anne M.
Published: (1988)
Managing Service Quality with the Balanced Scorecard.
by: Poll, Roswitha
Published: (2001)
by: Poll, Roswitha
Published: (2001)
Total Quality Management in the Defense Fuel Supply Center: Issues and Observations.
by: Matysek, Eugene F., Jr.
Published: (1993)
by: Matysek, Eugene F., Jr.
Published: (1993)
Using Quality Concepts to Improve Reference Services.
by: Brown, Janet Dagenais
Published: (1994)
by: Brown, Janet Dagenais
Published: (1994)
Quality Management and Building Government Information Services.
by: Farrell, Maggie
Published: (1998)
by: Farrell, Maggie
Published: (1998)
Improving the Effectiveness of Libraries through Improvements in the Quality of Working Life.
by: Martell, Charles
Published: (1981)
by: Martell, Charles
Published: (1981)
Academic Libraries and Quality: An Analysis and Evaluation Framework
by: Atkinson, Jeremy
Published: (2017)
by: Atkinson, Jeremy
Published: (2017)
The Library as an Information Utility in the University Context: Evolution and Measurement of Service
by: Kantor, P. B.
Published: (1976)
by: Kantor, P. B.
Published: (1976)
Excellence in Library Management.
by: Naulty, Deborah
Published: (1986)
by: Naulty, Deborah
Published: (1986)
Quality Management and Public Library Services.
by: Usherwood, Bob
Published: (1995)
by: Usherwood, Bob
Published: (1995)
Managing Quality: TQM in Libraries.
by: Riggs, Donald E.
Published: (1993)
by: Riggs, Donald E.
Published: (1993)
OSUL2013: Fostering Organizational Change through a Grassroots Planning Process
by: Schlosser, Melanie
Published: (2011)
by: Schlosser, Melanie
Published: (2011)
Customer Service: Implications for Reference Practice.
by: Whitlatch, Jo Bell
Published: (1995)
by: Whitlatch, Jo Bell
Published: (1995)
Lean Thinking in Libraries: A Case Study on Improving Shelving Turnaround
by: Kress, Nancy J.
Published: (2007)
by: Kress, Nancy J.
Published: (2007)
The Search for Quality.
by: Shaughnessy, Thomas W.
Published: (1987)
by: Shaughnessy, Thomas W.
Published: (1987)
Managing a Public Library. Parts I and II.
by: Aronoff, Carol, et al.
Published: (1985)
by: Aronoff, Carol, et al.
Published: (1985)
Ten Ways To Gain Management Support for Key Projects (Or, All I Need To Know To Manipulate Management I Learned as a Teenager).
by: Stear, Edward B.
Published: (1997)
by: Stear, Edward B.
Published: (1997)
Quality Management and Self Assessment Tools for Public Libraries.
by: Evans, Margaret Kinnell
Published: (2000)
by: Evans, Margaret Kinnell
Published: (2000)
Similar Items
-
Customer Service: Another Side of TQM.
by: Sirkin, Arlene Farber
Published: (1993) -
Creating Partnerships: Forging a Chain of Service Quality.
by: Lynch, Richard, et al.
Published: (1993) -
TQM Training; The Library Service Challenge.
by: Loney, Tim, et al.
Published: (1993) -
Think Quality! The Deming Approach Does Work in Libraries.
by: Mackey, Terry, et al.
Published: (1992) -
Introduction: TQM Fundamentals and Overview of Contents.
by: Jurow, Susan, et al.
Published: (1993)