Cita APA (7a ed.)

Lynch, R., & Others, A. (1993). Creating Partnerships: Forging a Chain of Service Quality.

Cita Chicago Style (17a ed.)

Lynch, Richard, y And Others. Creating Partnerships: Forging a Chain of Service Quality. 1993.

Cita MLA (9a ed.)

Lynch, Richard, y And Others. Creating Partnerships: Forging a Chain of Service Quality. 1993.