Creating Partnerships: Forging a Chain of Service Quality.

Fuente: ERIC Institute of Education Sciences
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Autori principali: Lynch, Richard, And Others
Natura: Recurso educativo Open Access
Lingua:en
Pubblicazione: 1993
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author Lynch, Richard
And Others
author_facet Lynch, Richard
And Others
Lynch, Richard
And Others
collection Education Resources Information Center
contents Creating Partnerships: Forging a Chain of Service Quality. Lynch, Richard And Others Administrative Principles Futures (of Society) Institutional Cooperation Library Administration Library Development Library Services Organizational Theories Quality Control Technological Advancement Total Quality Management User Satisfaction (Information) Advocates the need for libraries to identify, nurture, and sustain new partnerships given rapid technological advancements and trends in information economics. Principles of partnerships are described, including Total Quality Management (TQM), negotiation, seamless connectivity, performance data, trust, patience, and perseverance; and steps in the re-engineering process are outlined. (Contains 12 references.) (EAM)
format Recurso educativo Open Access
id eric_EJ469109
institution ERIC Institute of Education Sciences
language en
publishDate 1993
record_format eric
spellingShingle Creating Partnerships: Forging a Chain of Service Quality.
Lynch, Richard
And Others
Administrative Principles
Futures (of Society)
Institutional Cooperation
Library Administration
Library Development
Library Services
Organizational Theories
Quality Control
Technological Advancement
Total Quality Management
User Satisfaction (Information)
Creating Partnerships: Forging a Chain of Service Quality. Lynch, Richard And Others Administrative Principles Futures (of Society) Institutional Cooperation Library Administration Library Development Library Services Organizational Theories Quality Control Technological Advancement Total Quality Management User Satisfaction (Information) Advocates the need for libraries to identify, nurture, and sustain new partnerships given rapid technological advancements and trends in information economics. Principles of partnerships are described, including Total Quality Management (TQM), negotiation, seamless connectivity, performance data, trust, patience, and perseverance; and steps in the re-engineering process are outlined. (Contains 12 references.) (EAM)
title Creating Partnerships: Forging a Chain of Service Quality.
topic Administrative Principles
Futures (of Society)
Institutional Cooperation
Library Administration
Library Development
Library Services
Organizational Theories
Quality Control
Technological Advancement
Total Quality Management
User Satisfaction (Information)
url https://eric.ed.gov/?id=EJ469109