Creating Partnerships: Forging a Chain of Service Quality.
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ERIC Institute of Education Sciences
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| Main Authors: | , |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1993
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| Subjects: | |
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| _version_ | 1867180827163492352 |
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| author | Lynch, Richard And Others |
| author_facet | Lynch, Richard And Others Lynch, Richard And Others |
| collection | Education Resources Information Center |
| contents | Creating Partnerships: Forging a Chain of Service Quality. Lynch, Richard And Others Administrative Principles Futures (of Society) Institutional Cooperation Library Administration Library Development Library Services Organizational Theories Quality Control Technological Advancement Total Quality Management User Satisfaction (Information) Advocates the need for libraries to identify, nurture, and sustain new partnerships given rapid technological advancements and trends in information economics. Principles of partnerships are described, including Total Quality Management (TQM), negotiation, seamless connectivity, performance data, trust, patience, and perseverance; and steps in the re-engineering process are outlined. (Contains 12 references.) (EAM) |
| format | Recurso educativo Open Access |
| id | eric_EJ469109 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1993 |
| record_format | eric |
| spellingShingle | Creating Partnerships: Forging a Chain of Service Quality. Lynch, Richard And Others Administrative Principles Futures (of Society) Institutional Cooperation Library Administration Library Development Library Services Organizational Theories Quality Control Technological Advancement Total Quality Management User Satisfaction (Information) Creating Partnerships: Forging a Chain of Service Quality. Lynch, Richard And Others Administrative Principles Futures (of Society) Institutional Cooperation Library Administration Library Development Library Services Organizational Theories Quality Control Technological Advancement Total Quality Management User Satisfaction (Information) Advocates the need for libraries to identify, nurture, and sustain new partnerships given rapid technological advancements and trends in information economics. Principles of partnerships are described, including Total Quality Management (TQM), negotiation, seamless connectivity, performance data, trust, patience, and perseverance; and steps in the re-engineering process are outlined. (Contains 12 references.) (EAM) |
| title | Creating Partnerships: Forging a Chain of Service Quality. |
| topic | Administrative Principles Futures (of Society) Institutional Cooperation Library Administration Library Development Library Services Organizational Theories Quality Control Technological Advancement Total Quality Management User Satisfaction (Information) |
| url | https://eric.ed.gov/?id=EJ469109 |