Gespeichert in:
| 1. Verfasser: | |
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| Format: | Recurso educativo Open Access |
| Sprache: | en |
| Veröffentlicht: |
1993
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| Schlagworte: | |
| Online-Zugang: | https://eric.ed.gov/?id=EJ469163 |
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Inhaltsangabe:
- Anticipatory Reference Service: The Way of the Future? Stevens, Norman Humor Information Seeking Library Services Prevention Reference Services User Needs (Information) User Satisfaction (Information) Offers an implausible view of reference services by proposing that librarians anticipate questions and provide a kind of preventive service. A tongue-in-cheek survey of nonlibrary users is described and supposedly analyzed with the conclusion reached that traditional reference service is fine. (EAM)