Saved in:
| Main Authors: | , |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1993
|
| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ469165 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Table of Contents:
- Supporting User Needs and Skills to Minimize Library Anxiety: Considerations for Academic Libraries. Westbrook, Lynn DeDecker, Sharon Academic Libraries Cultural Pluralism Evaluation Criteria Evaluation Methods Guidelines Higher Education Library Facilities Library Instruction Library Personnel Library Services Nonverbal Communication Problems User Needs (Information) User Satisfaction (Information) Stresses the need for understanding the barriers to effective library use resulting from the diversity of users and the overwhelming amount of information available. Guidelines are suggested for use by academic librarians in evaluating facilities, services, and staff to assess their effectiveness in welcoming users and validating their information needs. (Contains 24 references.) (EAM)