A Total Look at Total Quality Management: A TQM Perspective from the Literature of Business, Industry, Higher Education, and Librarianship.
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ERIC Institute of Education Sciences
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| Main Authors: | O'Neil, Rosanna M., And Others |
|---|---|
| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1993
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| Subjects: | |
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