Total Quality Management: A Mindset and Method to Stimulate Change.
Fuente:
ERIC Institute of Education Sciences
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| 1. Verfasser: | |
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| Format: | Recurso educativo Open Access |
| Sprache: | en |
| Veröffentlicht: |
1993
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| _version_ | 1867181589932277760 |
|---|---|
| author | Mullen, Janet A. |
| author_facet | Mullen, Janet A. Mullen, Janet A. |
| collection | Education Resources Information Center |
| contents | Total Quality Management: A Mindset and Method to Stimulate Change. Mullen, Janet A. Administrative Principles Educational Administration Higher Education Management Systems Organizational Change Organizational Development Problems Quality Control Socioeconomic Influences Teamwork Total Quality Management Provides a review of the total quality management movement and process, and advocates applying it to higher education as a solution to current problems. Customer emphasis, continuous improvement, developing human resources, and using tools for process development are described; and examples from specific academic institutions are included. (Contains 15 references.) (EAM) |
| format | Recurso educativo Open Access |
| id | eric_EJ476165 |
| institution | ERIC Institute of Education Sciences |
| language | en |
| publishDate | 1993 |
| record_format | eric |
| spellingShingle | Total Quality Management: A Mindset and Method to Stimulate Change. Mullen, Janet A. Administrative Principles Educational Administration Higher Education Management Systems Organizational Change Organizational Development Problems Quality Control Socioeconomic Influences Teamwork Total Quality Management Total Quality Management: A Mindset and Method to Stimulate Change. Mullen, Janet A. Administrative Principles Educational Administration Higher Education Management Systems Organizational Change Organizational Development Problems Quality Control Socioeconomic Influences Teamwork Total Quality Management Provides a review of the total quality management movement and process, and advocates applying it to higher education as a solution to current problems. Customer emphasis, continuous improvement, developing human resources, and using tools for process development are described; and examples from specific academic institutions are included. (Contains 15 references.) (EAM) |
| title | Total Quality Management: A Mindset and Method to Stimulate Change. |
| topic | Administrative Principles Educational Administration Higher Education Management Systems Organizational Change Organizational Development Problems Quality Control Socioeconomic Influences Teamwork Total Quality Management |
| url | https://eric.ed.gov/?id=EJ476165 |