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Bibliographic Details
Main Authors: Moline, Sandra, And Others
Format: Recurso educativo Open Access
Language:en
Published: 1994
Subjects:
Online Access:https://eric.ed.gov/?id=EJ479828
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Table of Contents:
  • Campuswide Access to OCLC's FirstSearch: A Study of Use at the University of Minnesota. Moline, Sandra And Others College Libraries Databases Higher Education Library Services Online Systems Questionnaires Reference Services Research Methodology Surveys Tables (Data) Use Studies Users (Information) Describes use studies of OCLC's FirstSearch, an online reference service for end-users, that was conducted at the University of Minnesota-Twin Cities. Qualitative and quantitative research methods are described, including use statistics, online user surveys, questionnaires, and focus groups; and strengths and weaknesses of FirstSearch are discussed. (Contains eight references.) (LRW)