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Main Author:	Drake, Miriam A.
Format:	Recurso educativo Open Access
Language:	en
Published:	1993
Subjects:	Academic Libraries Desktop Publishing Electronic Journals Higher Education Information Technology Library Automation Library Planning Organizational Change Publishing Industry Strategic Planning Technological Advancement Total Quality Management User Needs (Information) Users (Information)
Online Access:	https://eric.ed.gov/?id=EJ481810
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