Enregistré dans:
Détails bibliographiques
Auteur principal: Crawford, Gregory A.
Format: Recurso educativo Open Access
Langue:en
Publié: 1994
Sujets:
Accès en ligne:https://eric.ed.gov/?id=EJ483756
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Table des matières:
  • A Conjoint Analysis of Reference Services in Academic Libraries. Crawford, Gregory A. Academic Libraries Costs Evaluation Higher Education Library Services Reference Services Tables (Data) Time Management User Satisfaction (Information) Explains conjoint analysis and its use in marketing research and describes an evaluation of reference services in academic libraries that used conjoint analysis to determine user preference regarding the importance of definitiveness of answer, waiting time, service time, number of items found, hours of available service, and cost. (Contains 13 references.) (LRW)