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| Main Author: | |
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| Format: | Recurso educativo Open Access |
| Language: | en |
| Published: |
1994
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| Subjects: | |
| Online Access: | https://eric.ed.gov/?id=EJ488290 |
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Table of Contents:
- The High Cost of Reference: The Need to Reassess Services and Service Delivery. Summerhill, Karen Storin Competition Cost Effectiveness Delivery Systems Evaluation Needs Librarians Library Role Library Services Models Reference Services Time Management Addresses the need for reference librarians to reassess their service priorities and service delivery methods to operate efficiently and compete effectively with commercial information services. Highlights include inappropriate use of librarians' time; inefficient service delivery methods; cost effectiveness; and a consultation model of service delivery. (Contains 17 references.) (LRW)